It’s Here: An Updated Version of Ally Mobile Banking! [UPDATED WITH VIDEO]

Posted in Ally Mobile, Community, What's New
November 18th, 2012 at 8:38 am by Ally

Update: The new version of Ally Mobile Banking is now available for download on iPhone® and Android™ devices. Check out this video to learn more about the new features included in the update – and don’t forget to share it with your friends!

Back in May, we launched mobile applications for iPhone® and Android™ users, as well as m.ally.com, a mobile-optimized site that lets you manage your account via your phone or tablet browser. This first version of Ally Mobile Banking brought you the ability to use your mobile device to check balances, view transactions, find nearby ATMs and transfer money between your Ally accounts.

The second version of Ally Mobile Banking will give you the ability to do even more of your banking on the go. The update will include:

Ally eCheck Deposit℠

With the iPhone® or Android™ Ally Mobile App, deposit a check just by snapping a picture of it with your camera phone.

Bill Pay

Pay bills from virtually anywhere, anytime.

Non-Ally Transfers

Transfer money to and from your other banks.

Keep checking Straight Talk, or follow us on Facebook or Twitter, for the latest news on the upcoming release!

 

Which of our new features are you most excited about? What other apps do you use to manage your money on the go?

Responses to this post (79 comments)

  1. 11/18/2012
    11:33 am
    Stephen says:

    Finally!

    • 11/18/2012
      11:34 am
      Ally says:

      We’re very excited for the updated mobile apps too, Stephen!

  2. 11/18/2012
    1:00 pm
    Nathan says:

    Looks good but when will you guys add pop money functionality? That’d make it even better. Also, I am using a Motorola photon 4g and when i tried to use check deposit it’s really blurry and stretched. You may want to look into this. iOS version looks fine though.

    • 11/18/2012
      1:00 pm
      Ally says:

      We appreciate the feedback, Nathan. Passing it along to our team. As for PopMoney within the app, it’s something our team is working on and we’ll update our community, as soon as we’re able to.

  3. 11/18/2012
    8:43 pm
    Chris says:

    LOVE LOVE LOVE the new features and thanks for your hard work!

    One feature request though as the application is not really usable because I am unable to copy/paste my credentials. I use a password management application and have max length complex password. I won’t be typing this in the application for each use.

    • 11/18/2012
      8:45 pm
      Ally says:

      Thanks for the kind words, Chris. We’re passing your feedback along to our team.

  4. 11/19/2012
    9:17 am
    Kyle says:

    Nice app. Please enable quick PIN login as an option in lieu of the rather tedious (on a phone) password login.

  5. 11/19/2012
    10:24 am
    ALC says:

    A big, big THANK YOU! I have been waiting to be able to deposit check using my phone for two years. What a blessing!

    • 11/19/2012
      10:25 am
      Ally says:

      We’re happy to help! Let us know how you like’em.

  6. 11/19/2012
    2:16 pm
    Lenny says:

    Welcome to 2012 ALLY! We missed you….These are the forward think features an Internet bank is suppose to provide….Next Steps….Windows 8/Phone…Blackberry 10….Tablet support

    • 11/19/2012
      2:18 pm
      Ally says:

      We appreciate your patience, Lenny. And thanks for your suggestions. Passing them along to our team over here. Should we have apps for Windows Phone, Blackberry or tablets, we’ll be sure to let you know.

  7. 11/19/2012
    3:04 pm
    GT says:

    Awesome! Can’t wait to get a check and try out the echeck deposit feature. Been waiting forever for it, I sure hope it works well…

    • 11/19/2012
      3:05 pm
      Ally says:

      Once you try it, we’d love to hear your thoughts on the updated mobile apps!

  8. 11/19/2012
    3:22 pm
    ZS says:

    Tried my first mobile deposit. It works better then using scanners. Good job.

    • 11/19/2012
      7:03 am
      Ally says:

      Thanks for that! We’re very excited for the mobile apps and glad to hear such positive feedback.

  9. 11/19/2012
    5:18 pm
    AB Chalmers says:

    Any plans for apps for Windows Phone 7 or 8?

    Additionally, the mobile website appears to refresh to the default website on the Windows Phone browser.

  10. 11/20/2012
    8:58 am
    robert says:

    Like the idea but the picture deposite has issues. Im no idiot i tried and tried and tried and tried. I changed lighting, angles, more distance, closer, i tried all possibilities I could think of for it to continue to say some info was not readable. In fact every one i took was quite clear. Disappointing is all I can say. Just a reinforcement to go local again this time with a credit union. Sorry Ally.

  11. 11/20/2012
    3:52 pm
    William says:

    Thank you. Love eDeposit. Just consolidated all my accounts with Ally. Now if we could only solve this low interest rate problem.

    • 11/27/2012
      4:50 pm
      Ally says:

      Excellent, William! Thanks so much for the feedback. We’re proud to have some of the most competitive rates around. Check them out here:

  12. 11/20/2012
    4:04 pm
    tom says:

    Will the online deposit also work for IRA accounts?. Any changes regarding deposits process on those accounts? . What about text message alert or daily balance alert?

    • 11/27/2012
      4:56 pm
      Ally says:

      We don’t currently have that feature, Tom, but we’ll be sure to pass along your feedback to our team over here.

  13. 11/21/2012
    10:21 pm
    Shari says:

    Love the idea but really wish your app was compatible with Windows phones (HTC hd7). Grrrr….so frustrated that I can’t take advantage of this and still have another year to go on my phone contract. Please expand to cover more phones!

    • 11/27/2012
      4:47 pm
      Ally says:

      Thanks for the feedback, Shari. A Windows app is not currently in the pipeline, but we’ll be sure to let you know should that change.

  14. 11/21/2012
    10:46 pm
    Matt says:

    Deposited a few checks with the mobile app already. It works great! Much easier and faster than scanner/browser method. Thanks for getting it right.

    • 11/27/2012
      4:47 pm
      Ally says:

      We’re happy you’re enjoying the Ally eCheck Deposit feature for Mobile, Matt. Thanks for the feedback!

  15. 11/24/2012
    2:14 am
    brett says:

    can’t seem to login with the android app, username, safekeys and password are all correct.

    also, look into using holo instead of an iOS port. doesn’t feel very at home on android

  16. 11/24/2012
    4:32 pm
    Roderick Gogal says:

    Please send me an e~mail with account info. Need to set up ACH transfers to band account.

  17. 11/27/2012
    1:29 pm
    Kevin says:

    I really like the new android app, but I will echo Chris’s comments and say that I also use a password management app and need to be able to copy/paste my password into the password field. Right now I am unable to do that, so I won’t be using the Ally mobile app until that feature is fixed.

    Another feature I would like to see is for Ally to email me a deposit receipt with an image of the check included. My Wells Fargo mobile app already has this functionality for mobile deposits, and I find it very helpful when I’m reviewing past bank statements.

    • 11/28/2012
      1:22 pm
      Ally says:

      Thanks for the excellent feedback, Kevin. We are passing it along to our team.

  18. 11/27/2012
    7:50 pm
    jmgray says:

    Echo others comments re: need for Windows phone app OR get the m.ally.com site to work. The latter seems to just get ignored with no response or change in behavior. m.ally.com starts to launch then goes right into main site. I’m not sure why, if that is the option for everyone but iphone and android, it continues to not be addressed.

  19. 11/28/2012
    9:54 pm
    Doug says:

    Will there be a version available for Windows Phones?

  20. 11/30/2012
    9:07 am
    Amanda says:

    EDeposit MUST clear checks more quickly. You’re an online bank. You should be way ahead of the brick-and-mortar banks who are already able to clear a traditional or e-check deposited before 2-4pm on the same day.
    Also, please do an auto-rotate for the app. Otherwise, it’s a great app for my HTC. I also like using the full password instead of a pin. I feel it is more secure.
    Thanks.

  21. 11/30/2012
    9:53 am
    Tim says:

    While it is better than nothing, Ally’s version of mobile check deposit is my least favorite. Other banks that I do business with who offers this feature will immediately deposit the check into the account and allow instant access up to a certain amount. It is annoying Ally chooses to delay the deposit for what I assume is manual review. Does Ally not trust the technology or its own customers?

    As an online only bank, mobile deposit needs to be better.

  22. 12/2/2012
    3:14 pm
    Chris says:

    Push and text alerts along with SMS banking would be awesome!

    • 12/2/2012
      3:16 pm
      Ally says:

      Thanks for the feedback, Chris! We’ll pass it on to our team.

  23. 12/3/2012
    2:22 pm
    Matthew says:

    The Iphone App needs refinement for check deposits. I just got a check rejected because the image was blurry on the endorsement side. It’s very hard to tell if and image is legible or not because the image is not sized correctly on the review screen of the app. On top of that I can’t simply try to redeposit the check with a legible endorsement. I now have to get another check to deposit and hope that the picture is clear enough.

    I am also with Tim. My other bank account has “pending transactions posted” on both the app and online. I understand that the deposit and transfer needs to be verified, but listing these transactions as “pending” would help ensure me that my deposits are being processed.

    I think Ally needs to refine its app and banking policies to make this a better experience.

  24. 12/3/2012
    2:39 pm
    AMD says:

    The deposit camera can’t handle long checks/checks longer than normal, personal checks. It repeatedly tells you that it can’t read the info on the check, even if the photo looks clear when you take it.

  25. 12/9/2012
    1:00 pm
    Ryan says:

    Love the new app! I am wondering what other enhancements you have planned for future releases?

    Suggestions: POP Money would be great, being able to see the ebills, see the full balance/min amount due (for Credit Card bills – I can pay it but I don’t see what my balance is or min amount due like I can on the full website), faster deposit times (same day $x available, then the rest on the next business day), Ally Perks displayed in the app, text alerts, have a summary of accounts (like on the main website that shows total Checking/Saving accounts, CD’s, etc – and total balances), display interest rate on the main page for CD’s (don’t have to go into each one to review it).

    For main website, incorporate a spending analyzer that can show where you are spending your money (would love that in the app too).

    Good job though on what you have so far!

  26. 12/10/2012
    4:59 pm
    GT says:

    Update – I’ve used the echeck deposit feature twice now, works like a charm and was the only thing I thought holding Ally back as the best, but now, yup, the BEST! Thank you Ally, please don’t change any of the things that got me to sign up with you and leave my other bank (no min balance or fees, checking that pays interest, free ATMs, paper checks and online bill pay!).

  27. 12/11/2012
    2:43 pm
    nicole says:

    This is exactly what I was waiting for. Just got my new Ally account yesterday :)

  28. 12/25/2012
    3:41 pm
    Ralph says:

    It would very nice to make deposits to my ally accounts directly rather than first deposit them with my brick and motor bank then transfer the deposit ally

    • 12/26/2012
      2:45 pm
      Ally says:

      We recently upgraded our mobile banking app to include the Ally eCheck Desposit feature for mobile, Ralph. If you have a smartphone you can snap a photo of a check and quickly deposit it through your mobile phone. Check out more information here: http://www.youtube.com/watch?v=3FZYfMyqSm4&list=PL7C15234032269004&index=1 and please let us know if you have any questions.

  29. 12/28/2012
    9:37 pm
    Dylan says:

    If y’all could fix the quality the image shows after taking a picture of the check for echeck deposit this would be the best! The picture of the front & back of the check looks stretched out & blurry. Have not had a problem so far but just a heads up.

    • 1/2/2013
      1:07 pm
      Ally says:

      Thanks for your feedback, Dylan. We’ll pass it on to our team.

  30. 12/31/2012
    11:37 am
    David says:

    My checks keep getting rejected with the mobile eCheck Deposit claiming there’s missing info, yet they work using the scanner method as well as another banks mobile deposit app. Not too impressed about this compared to other banks mobile deposit apps.

  31. 1/6/2013
    12:21 pm
    Eric says:

    The app works great on my iPhone….no issues at all. I can now do more with my Ally account.

    I travel alot which causes me to do a lot of mobile banking. I would like to make Ally Bank my primary bank but desire the mobile app for my iPad. Are there any plans for a mobile app for mobile tablets in the works?

  32. 2/12/2013
    4:29 pm
    Ashley says:

    It is outrageous that a Windows app is not available, let alone even in the works. Windows is the new iPhone, the market is growing significantly everyday, and Ally needs to get with the times. Its about enough to make me switch banks due to just convenience!

    • 2/13/2013
      7:13 pm
      Ally says:

      We hear you, Ashley. Unfortunately this is not a feature we currently offer but we are definitely working on it. As soon as we have more details to share, we will update the community.

  33. 3/8/2013
    6:40 am
    matt says:

    I love the eCheck feature, but sometimes have issues getting a good picture due to shadows. Putting the check down on a table and holding camera over it, block lots of the light. Allowing use of the phones flash would help.

  34. 3/16/2013
    6:29 pm
    Donna says:

    Very frustrating that there is not an app for my windows phone. My son and I both have windows phones and really need the convenience of edeposit. May have to research some other online banks to see if they are offering and windows app. :( Otherwise I really like Ally.

    • 3/18/2013
      5:16 pm
      Ally says:

      Thanks for being a customer, Donna. We are working on a Windows app. When we have news regarding a timeline, we’ll be sure to update our community.

  35. 3/19/2013
    9:46 pm
    Dan says:

    Please, please, please build a native Android app. The current version appears to be a half-baked iOS port and it shows in performance and consistency. I just spent 30 minutes attempting to deposit a check, getting the dreaded “fix image” error every time I submitted my very clear pictures. Using my partner’s old iPhone, complete with foggy camera lens, took a single try and was significantly faster to log in and upload images. I understand the need to prioritize development resources, but Android is the largest smartphone platform these days and the app is just unacceptably bad to the point that I am seriously considering closing my account. Without a convenient check deposit option, using an internet bank just doesn’t make sense.

    • 3/21/2013
      6:39 pm
      Ally says:

      We’re sorry for the inconvenience, Dan – and thanks for the feedback. We’ll be sure to pass it on to the appropriate teams.

  36. 4/17/2013
    9:56 am
    Tim says:

    Ally mobile application should iinclude ally perk also. There also should be a text message system for balance

  37. 5/13/2013
    10:30 am
    Dave says:

    Used mobile eDeposit for the first time last week. The process was fine except it took 12 hours for me to receive a confirming e-mail. I deposited the check on a Thursday morning and the funds weren’t fully available until Monday morning. That’s a long time to clear. My other banks would have the full money available on Friday morning. I was going to close my other bank account, now I’m not sure I will.

    • 5/15/2013
      1:13 pm
      Ally says:

      We apologize for the inconvenience, Dave. Please know that your feedback will be passed on to the appropriate teams.

  38. 6/8/2013
    5:43 pm
    Daniel says:

    I uninstalled your mobile app. Not compatible with my device after recent update just taking up space.

    • 6/10/2013
      5:20 pm
      Ally says:

      Thanks for the feedback, Daniel. What mobile device are you using? Please let us know so that we can pass along this information to our development team.

  39. 6/10/2013
    5:18 pm
    Chris says:

    Any plans to make an Ipad compatible version? The one you have is not compatible with the newest technology
    thanks

  40. 7/18/2013
    1:23 pm
    Laxmi says:

    I am looking for a windows 8 app so that I can use it on my surface…do you have any timelines when you can make that available for windows phone and tablets?

    • 7/19/2013
      5:59 pm
      Ally says:

      We are working hard to provide support for our Windows Phone customers, Laxmi. Updates will be provided to the community as available.

  41. 8/24/2013
    7:52 am
    Marvin says:

    Uh…the last comment left by Ally addressed Laxmi’s question about a Windows 8 surface app but Ally replied with a comment about Windows Phone…2 different things.

  42. 8/24/2013
    5:25 pm
    Jason says:

    I want re-emphasize what others have said. I recently switched from USAA to Ally and sorely miss having a quick PIN login as an option in lieu of the rather tedious password login. When I’m standing in line at the grocery store, I’m exposing my password to those looking over my shoulder. Having a 4-digit quick PIN you use AFTER confirming the password one time would REALLY be helpful.

  43. 8/24/2013
    5:33 pm
    Jason says:

    Also, please offer the option to sort my accounts alphabetically by Nickname/alias. They stay sorted in some random way.

    • 8/26/2013
      3:40 pm
      Ally says:

      Thanks for your insight, Jason. We’ll pass along your suggestions to the appropriate team.

  44. 10/7/2013
    1:19 pm
    Trevor says:

    A problem I encounter every time I used your eDeposit on my Android phone is I can only take a picture of 1 check front and back. If I try to deposit multiple checks, the front of the check does not appear and I have to restart the app in order for the check to appear. I looked at the reviews on google play for your mobile app and it seems like many others are having the same problems. Please help fix it as it takes twice as long depositing checks because of having to re-enter passwords, etc. Thanks!

  45. 11/1/2013
    4:48 pm
    Kenton says:

    Love to new popmoney feature, but you need to re enable password paste, a lot of people use password managers for security and have no idea what their passwords are.

  46. 11/1/2013
    7:37 pm
    Paul says:

    I also echo Chris and Kevin’s comments. The app has become unusable for me without the ability to paste my password into the password field. Please add this back! Thanks.

  47. 11/7/2013
    1:35 am
    Ben says:

    I’m also stuck without the password paste as I too use a password manager. I cannot log into the app without that.

    • 11/8/2013
      3:43 pm
      Ally says:

      Hi, Ben. We’re sorry about that. Our team is currently working on a fix. We’ll update our community once it’s resolved. Thank you!

  48. 11/14/2013
    11:24 pm
    Ruby says:

    Add my name to the list of people who can’t use the app without password paste. I use 1password so every password is long and nearly impossible to type on an iphone screen, let alone even remember. Thanks.

  49. 11/15/2013
    1:02 pm
    mh says:

    Ally needs to stop spending $ on commercials and invested in their mobile web site as well as develop an app for windows phones and tablets….not to mention the ipad.

  50. 12/6/2013
    3:14 pm
    Jeff G says:

    So, over a year with no Windows Phone app OR a mobile site that works with Windows phone. Is there really development work going on? If not, just say so and let us figure out if Ally is the right bank as this is an important feature for some.

  51. 12/13/2013
    4:23 pm
    w-ph-user says:

    I too am awaiting a Windows Phone app. Switched from HSBC because of better rates and MUCH better customer service. A windows phone app would put ally over the top.

    • 12/16/2013
      3:11 pm
      Ally says:

      Thanks for reaching out. We’re in the final phases of completing the Windows app- it should be available early next year.

  52. 1/20/2014
    6:39 pm
    Greg says:

    Just used the Mobil deposit app. Ally needs to be enable the flash use on the phone to assist with getting clear pictures.

  53. 1/24/2014
    11:56 am
    Carl says:

    I know people have said it before, but yeah a Windows phone app would be great. Hope you guys can get that off the ground soon. After all, it’s 2014 ; -)

    • 1/27/2014
      4:55 pm
      Ally says:

      Thanks for reaching out, Carl. It’s coming soon! Our team is in the final stages of completing our Windows Phone app. Stay tuned!

  54. 2/8/2014
    12:37 pm
    DonM says:

    Is there a list of known issues with the mobile app? I’m having a lot of trouble with the android version. Check photos don’t seem to work, so I can’t deposit checks. There seems to be a lot of similar reviews online, so I’m not the only one having problems.

    https://play.google.com/store/apps/details?id=com.ally.MobileBanking&hl=en

    To be honest, I’m quite a bit disappointed in the mobile experience so far.

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