Customer Satisfaction Is the Best Award We Could Receive

Without the support of our customers, awards don’t mean much. You asked for a straightforward and transparent customer experience, and that’s precisely what we strive to give you. Though these awards say a lot, you continue to say more.

Five’s the Charm

Scoring high across the board,

Money® Magazine named us “Best Online Bank” for the fifth year in a row. They praised everything from the 40,000+ ATMs in the Allpoint® network to our consistently competitive interest online savings account. You don’t win an award like this five years running by accident. And you don’t win it without great customers either.


For the second straight year, Kiplinger’s Personal Finance Magazine named us the “Best Online Bank.” By recommending both our checking and savings products, they recognized us as a great one-stop bank.

Best In Class

Forrester rated us Best In Class in overall customer experience for the second time this year. Their survey polled consumers’ opinions across 299 brands and found that only 15% of brands deliver “good” customer experiences. We also ranked in the top 15 of all brands surveyed.

Despite these awards, we’re still hungry. Why? Because we’re committed to help safeguard your financial future. A lot has changed since we started back in 2009. But our principles never have. We provided innovative services and products by always listening to you. Today, tomorrow, and forever. Thank you.

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  1. 5
    Michael W

    The best online banking system I’ve ever used and I’ve tried all the major ones. Bill pay is simple, ability to upload deposits via web or camera is major, web response is excellent and customer service is great….add to that the ability to talk to a real, live human 24/7.

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