@Replies: Tweet of the Week

Posted in Customer Spotlight
August 31st, 2010 at 2:32 pm by Ally

Had the funniest convo with an Ally Bank rep. Not only did he set up my new bank account, he also displayed a great knowledge of Big 12 football.

Although Matt Byrd (@mparkerbyrd) might’ve missed us with his own @reply (@AllyBank next time, Matt!), it was nice to see this one pop up. We can’t assure you that all of our customer service reps can talk BCS as well as they do CDs, but we are still here to help our customers 24/7.

Anybody else have any great customer service stories like Matt’s?

Responses to this post (3 comments)

  1. 9/8/2010
    7:07 pm
    sarah says:

    Football season is the best!

  2. 6/22/2011
    7:23 pm
    Carl Whaley says:

    Thank you for working with me as we had agreed. This has turn out to be a great bank. I will be doing more banking with you from now on. Great service, great response, great call back. Thank you again.You work hard for me this is like no other place of business.

    • 6/23/2011
      8:00 am
      Ally says:

      Thanks so much, Carl! That is always nice to hear. We’re here to help, so let us know if we can ever make your banking experience even better.

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