Over the past year, we’ve really enjoyed the conversations we’ve had with you in social media. Whether you read and comment on our Straight Talk Blog, share your stories with us on Facebook or send us your questions and ideas on Twitter, your participation is what makes our social media efforts so rewarding.
Because of you, this morning Ally Bank was recognized by Forrester with a Groundswell Award for integrating customers into the way our business works through the use of social media. It goes without saying that we couldn’t have won the honor without the participation of everyone who has connected with us online and contributed to the ongoing conversation.
At Ally, we believe that banks have a duty to do right by their customers. Social media is helping us listen to everything you have to say about Ally, and we thank you for keeping the conversation going. We value your questions, your concerns and your ideas about banking with us, and we work hard to listen to your feedback so we can continue to improve every day.
We’re honored to share the Groundswell Award with you.